A collection arranged around practical details
No machine time needed
We handle washing, drying and finishing while you get on with your day.
Instructions stay with the order
Tell us about fabrics, stains and access needs when making your booking.
Doorstep return included
Your finished laundry comes back to the return point agreed with you.
Laundry handled without a trip to the premises
A full laundry basket can take up an evening before drying and folding even begin. With our laundry collection and delivery service, you choose an address and time online or in the CleanCloud app, then place your items in a secure bag. We collect from the agreed point, clean everything according to the order details and return it to your doorstep. Customers across York can avoid travel, waiting and using machines while still giving clear instructions about garments, household textiles and preferred treatment.
Choose standard or express return timing
Our standard service returns cleaned laundry within 48 hours, while a 24-hour express option is available when time is short. During booking, tell us the item types, approximate volume and any care requirements. Access details help us make a smooth collection, while your return preferences tell us where the finished order should go. If you use the app, payment is taken automatically after we mark the order ready. This keeps the process organised from collection through to return.
Frequently asked questions
How should we prepare laundry for collection?
Place items in a secure bag and keep anything with special instructions separate. When booking, describe the contents and approximate amount, point out stains or delicate fabrics, and give clear access details for the driver.
When will our cleaned laundry be returned?
We deliver standard orders within 48 hours. A 24-hour express option is also available when you need a quicker return. Select the suitable route when booking and give us any deadline that affects your order.
How does payment work for an app order?
After we clean the laundry and mark the order ready, payment is taken automatically through the app. You can check your booking information there, including the chosen collection details and order status.