Combine useful services without mixing instructions
Times selected in the app
Choose an available collection window that works with your day.
Larger linen accepted
List bedding and towels separately with sizes and care information.
Ironing clearly marked
Identify garments that need pressing rather than a folded finish.

Plan the doorstep handover before bagging the order
The app lets customers in Haxby select an available collection date and time rather than waiting without a clear handover window. Secure the items in suitable bags, add access notes and confirm where everything should be returned. One collection can include everyday washing, larger household linen and clean garments requiring ironing, provided each group is clearly identified. We then organise the order by care route instead of treating every item as one standard load.
Keep bedding and ironing separate within the bags
Describe bedding and towels by type and size, and note stains, fillings or special labels that may affect treatment. Garments for ironing should be kept distinct from fold-only items, with any preferred creases or presentation explained. For a smooth Haxby collection, check that the booking shows the correct volume and contact details. Clear notes at the start help us process mixed textile orders and return each group with the finish you selected.

Frequently asked questions
Can bedding and clothes share one collection?
Yes, but describe and separate the groups so each follows the correct care route. Include bedding sizes, garment needs, visible stains and anything that shouldn't receive ordinary wash or drying treatment.
What access details should we provide?
Add information needed to reach the collection point, including building access or a preferred handover place. Confirm the return arrangement as well, so finished laundry goes to the intended address.
Can ironing-only garments be collected?
Yes. Send clean suitable garments as an ironing-only group and keep them separate from laundry that needs washing. Note delicate fabrics, pleats, intended creases and the finish you prefer.
